Summary
NEO is 1X Technologies' consumer home humanoid, with pre-orders opened in October 2025 and first shipments in 2026. At just 30 kg it is deliberately light — a safety choice — and uses a cable-driven Tendon Drive with a soft knit-suit covering rather than rigid actuators.
NEO runs 1X's Redwood AI generalist model with a built-in LLM and an 842 Wh battery good for around four hours, recharging in roughly 24 minutes. It is offered at $20,000 outright or $499/month, with a refundable $200 deposit for US households. Crucially, 1X's CEO has confirmed that early operation is largely teleoperated: complex tasks run via an 'Expert Mode' where human operators take control over VR, and owners must consent to operators viewing inside their homes. Treat all-day autonomy claims as forward-looking, and the marketing 70 kg payload figure as unconfirmed.